Flatio - Monthly rentals with a human touch

Del Parque F. Host

Muy fácil de manejar y comprender.

18.04.2025 • Málaga

Samuel B. Guest

easy, nice

11.09.2024 • Lisbon

Filipe d. Host

super organizado e transparente

16.04.2025 • Vila Nova de Gaia

Barry J. Host

I generally like the app. but think that the calendar management features are a little clumsy & awkward to use.

16.04.2025 • Estoril

Theodor Lukoji L. Guest

You are quick in reacting. I think you should protect guests as well in terms of if the paperwork or visas delay , Guests should have some flexibility.

16.04.2025 • Montijo

Fernanda C. Host

Os procedimentos são claros e fluem de acordo com o esperado.

14.04.2025 • Aljezur

Wenxin H. Guest

A bit complicated to register but was worth it given the wonderful apartment I found.

13.04.2025 • Budapest

José S. Host

Simplicidade de funcionamento

12.04.2025 • Ponta Delgada

Weronika R. Guest

I appreciate the flatio exists. It works fast and very clear communication. When it comes to flats, they should be verified. Because some conditions are unacceptable.

12.04.2025 • Prague

Fernando C. Host

Gosto dos pormenores dos contratos. As facturas poderiam ser explícitas e de mais fácil acesso.

09.04.2025 • Lisbon

Ivana Š. Guest

Great although Flatio fees are a bit expensive

01.04.2025 • Prague

Daniele S. Guest

Very satisfactory service, excellent alternative to the classic apartment search sites, very active help service, they answer you in less than 24H. Maybe improve the contacts with the insurance part, obviously they don't take care of it, but I contacted the customer center and I've been waiting for a response for a week.

07.04.2025 • Las Terrenas

Ricardo B. Guest

To improve: Easier Payment options on 2 and following months

08.04.2025 • Lisbon

Yaroslav H. Guest

we expect a mobile application and support for bank cards from CIS countries, especially Armenia and Georgia. these are 100,000 users who cannot pay for housing, like me for example...

08.04.2025 • Lisbon

Zoltan T. Guest

The overall experience is great, and I definitely want to use Flatio again, but the landlords unresponsiveness is harming the usability and speed of the reservation process.

08.04.2025 • Lisbon

Yaroslav H. Guest

Это второе бронирование в 2025 году, Флатио очень курткий и современный сервис. Отличная служба поддержки! Ребята ваша большая команда молодцы!

14.03.2025 • Lisbon

Mauro M. Guest

la semplicità di utilizzo

01.12.2024 • Prague

Vaclav L. Host

Bylo by skvele videt zda si hoste precetly zpravy!

06.04.2025 • Prague

Ana F. Host

As tarifas deviam ser actualizadas para antigos clientes. Há medida que há mais experiência e reduzido encargo as vossas margens tornam-se demasiado elevadas e inexplicáveis.

06.04.2025 • Lisbon

Nuno R. Host

Gosto do facto da Flatio ser muito intuitiva. No entanto acho que ficaria mais prático se tivesse uma app da Flatio.

06.04.2025 • Lagoa

Michael S. Guest

Your customer service is very good but the rent rates are a little bit out of reach of many people who would love to patronise you.

06.04.2025 • Portalegre

James E. Guest

I’ve been using Flatio for three years and never had a single issue or concern. I will continue to use Flatio for my rental apartments.

06.04.2025 • Albufeira

Arantxa G. Host

Me gusta la facilidad de poner todo en la plataforma. Lo que deberían de mejorar es poner atención al cliente en español, especialmente para el seguro

04.04.2025 • Oliva

Serguei L. Guest

I would rate Flatio’s services as good overall. The platform is user-friendly, and it was easy to search for and book a rental that suited our family. We were most pleased with the exceptional customer support provided by Flatio. Your team was incredibly responsive, helpful, and patient, answering all our questions promptly and guiding us through the booking process with ease. One area for improvement would be the responsiveness of hosts on the platform. While we were fortunate to find a wonderful host in Vitoria, many other hosts did not reply to our questions or rental requests, which was frustrating during our search. It would be helpful if Flatio could encourage hosts to be more proactive in responding, as this would make the process smoother for renters.

04.04.2025 • Palmela

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